Frequently Asked Questions:

Product Return

Your right to return goods is guaranteed by the Consumer Protection Act (CPA). You may return a purchased product from shapata.com within 14 days from the date of receipt if the terms of the law are met and the goods have been stored in good faith, the integrity of their original packaging is not impaired and are in the form in which they are received, including complete documentation, documentation and undamaged security stickers. If you wish to return purchased goods from shapata.com, please copy form from here, fill in and send it to sales@shapata.com

STANDARD FORM FOF REFUSE:

Att.: ...........................
/ Company Name /

.............................................................................. ..
/ address, UIC /

I hereby inform you that I am giving up my purchase contract for the following goods / services:

..........................................................
/ product description /

The item was ordered on ......................
/ indicates the date of ordering by the customer/

The item was received on ......................
/ indicates the date of receipt by the customer/

................................................................................. ..
/ Customer name /

......................................................................
/ Customer Address /

.................. ..................................
/ Date /        / Customer signature/